AI Customer Support for E-Commerce

Automate tracking, returns, and order queries without losing the human touch.

Key Performance Metric

45%
Fewer support tickets

Typical improvement seen by customers within the first 30 days of deployment.

Core Capabilities

  • Real-time order & delivery tracking
  • Automated returns and refund workflows
  • Product recommendation upselling
  • Shopify / WooCommerce / Magento connectors
  • Sentiment-triggered human escalation

Platform Overview

Integrate with Shopify, WooCommerce, or Magento in minutes. Let Assistly track deliveries, update order statuses, initiate refund procedures, and upsell products autonomously.

Common Use Cases

Order Management

Customers receive instant order status, estimated delivery windows, and proactive delay alerts without any agent involvement.

Returns & Refunds

The AI walks customers through return eligibility checks, generates labels, and initiates refunds in one seamless conversation.

Ready to deploy for your E-Commerce business?

Schedule a 15-minute call with our product engineers and see a live demo loaded with your own data.

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