Product Changelog

Every update, improvement, and fix — tracked and transparent.

v1.2.0

Omnichannel integrations, Custom tooltips & dynamic handoff metrics

  • Released official WhatsApp Cloud API and Telegram integration configurations.
  • Enabled HTML tooltips support on custom AI widget flows.
  • Added real-time CSAT and customer response latency tables in the analytics dashboard.
  • Optimised dynamic prompt construction to decrease vector store token queries by 15%.
v1.1.0

Enterprise White-Label support and dynamic database contexts

  • Launched White-Label dynamic portals allowing reseller domain routing and logo replacements.
  • Added support for secure relational DB contexts dynamically synced via webhooks.
  • Enhanced sentiment analysis module to identify and flag customer frustration thresholds.
  • Upgraded SDK structures to improve client loading latency.
v1.0.0

Assistly Official Platform Release

  • Completed primary dashboard interface with chat playground and widgets.
  • Fully deployed AI Agent builder with knowledge base ingestion for PDFs, raw text, and web scrapers.
  • Implemented secure Human-Agent takeover sockets.